Powerful RCS messaging communication with customers
Deliver engaging, interactive, and secure business communications across any network or device with our Wholesale RCS Business Messaging solution. Our advanced messaging platform, integrated interactive features, and robust security protocols ensure captivating communications, empowering your enterprises to enhance engagement, build trust, and drive conversions globally.
Wholesale RBM boosts customer engagement with rich media messaging
RBM allows for the inclusion of rich media content such as images, videos, and GIFs, making messages more visually appealing for the recipients, resulting in high engagement rates during customer interactions. Features like quick reply buttons, suggested actions, and carousels enable recipients to interact directly with messages, offering a more dynamic and user-friendly experience. RBM includes brand verification, ensuring that messages come from a trusted and authenticated business source, which helps in building and maintaining customer trust.
Redefining Wholesale: T Wholesale Digital Services
Our Wholesale RCS Business Messaging (RBM) is part of our comprehensive, all-in-one Global Carrier Digital Services portal, which is tailor-made for the wholesale community.
Our growing portfolio is available through our easy-to-use interface and sets new standards for digital wholesale services. We offer you an enriched customer experience with efficient business processes and more opportunities to maximize geographical coverage and competitive advantage.
Our customers enjoy more convenience, more choices, and powerful new capabilities through the portal’s one-stop-shop approach, which allows the configuration and consumption of all digital services in one go. With a single sign-in, you can easily buy, use and resell services, as well as manage all API credentials, users, invoices and documents.
You can also raise tickets via the portal to receive comprehensive support.
Key facts for our Wholesale RBM solution
Features
| Features | Description |
|---|---|
| Rich Messaging Experience | Enables businesses to send images, videos, and carousels, creating more engaging communication than standard SMS. |
| Interactive Buttons | Allows customers to take actions like making purchases or booking appointments directly within the message. |
| Read Receipts & Typing Indicators | Provides real-time feedback on message status and user interaction, enhancing communication transparency. |
| Verified Sender | Confirms the identity of businesses, ensuring customers interact with trusted, authenticated sources. |
| Suggested Replies | Offers predefined response options, simplifying customer engagement and speeding up interactions. |
Use Cases
| Use Case | Description |
|---|---|
| Promotions & Offers | Businesses can send personalized discounts directly to customers via interactive messages. |
| Order Tracking | E-commerce companies can provide real-time order updates and delivery tracking within the messaging app. |
| Appointment Reminders | Healthcare providers can send reminders and confirmations to patients with quick reply options. |
| Customer Support | Travel companies can offer real-time support, allowing customers to rebook or inquire via messaging. |
| Secure Notifications | Banks can deliver account updates, fraud alerts, and transaction confirmations with rich media and security features. |
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Enterprise enablement via T Wholesale Digital Services
Wholesalers can manage all Global Carrier Digital Services available via the portal directly for their enterprise clients and configure the ready-to-go white-labelled Portal-as-a-Service to their individual brand and needs. The robust digital services portfolio is complemented by T Wholesale’s reliable and scalable infrastructure to ensure exceptional performance. The service helps wholesale customers to focus on their core business activities and sell digital services without the hassle of dealing with the complexities of infrastructure and platform management.
Unique in Europe
CPaaS and all our other Global Carrier Digital Services are deployed and operated from within the European Union, adhering to the highest data protection and privacy standards. This makes it suitable also for our wholesale customers in highly protected sectors such as healthcare and public sector administration. We provide dedicated support to ensure an efficient and customer-centric service – from first contact to development, deployment, and subsequent operations. All services are available immediately and we continuously enhance our portfolio based on customer requirements.
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