Automate without coding
Our business process automation and API orchestration tool works event-driven and can execute one or many multi-step actions when being triggered via an API. It removes the need to provide your own hosting infrastructure for application logic in many scenarios. Using our tool optimizes your workflows, saving you time and money on building integrations or having to hire someone to create them according to your requirements. You can choose from integration options with over 50 services like Salesforce and Slack.
Workflow Automation with benefits
We ensure that your sensitive data is stored exclusively on your own or other GDPR compliant servers. This is especially relevant for industries such as healthcare and finance, as well as for European companies that must adhere to GDPR. We also offer comfortable user management, white label branding and a fully transparent pricing model. You will not incur any hidden costs, and can upgrade or downgrade your account as you see fit. And what’s best: with us, you will not become dependent on a single vendor or technology. Should you ever decide that Workflow Automation no longer helps your business, you may switch to another provider at any time.
Redefining Wholesale: T Wholesale Digital Services
Our Workflow Automation platform is a key tool within our all-in-one Global Carrier Digital Services portal, which we have tailor-made for the wholesale community.
The portal sets new standards for digital wholesale services through its innovative and growing service portfolio, available through our easy-to-use interface. We offer our customers an enriched customer experience with smoother business processes and more opportunities to maximize geographical coverage and competitive advantage.
Our one-stop-shop approach allows the configuration and consumption of all existing as well as new digital services, offering our customers more choices, more convenience, and powerful new capabilities.
With a single sign-in, you can easily buy, use and resell services, as well as manage all users, API credentials, documents and invoices.
In addition, you can raise tickets via the portal to get comprehensive support.
Key facts for our Workflow Automation solution
Features
| Features | Description |
|---|---|
| Code free automation of workflows | Workflow automation through visual, no-code, multi-step workflow creation with any API on the platform. Customizable through actions and triggers. Support for multi-user, unlimited number of flow executions. |
| Visual workflow editing | Workflows consisting of app integrations can be connected to each other in a visual way. |
| Integrations with > 50 services | The number of integrated applications (e.g., Salesforce, Google, mail etc.) is steadily growing. |
| Simple integration with any API | Even without pre-defined app integrations any API based service can be incoporated in a workflow. |
| Enablement of multi-step workflows | Complex processes with many steps and rules can be build. |
| Customizable via triggers & actions | The integrations are flexible in their use being capable of triggering actions or conducting actions. |
| No restrictions | There is no need to fear restrictions. Unlimited users, integrations, flows, and executions. |
| GDPR compliant | All Deutsche Telekom data centers located in Germany. GDPR compliance is our foundation. |
Documentation
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Enterprise enablement via T Wholesale Digital Services
Wholesalers can manage all Global Carrier Digital Services available via the portal directly for their enterprise clients and configure the ready-to-go white-labelled T Wholesale Digital Services to their individual brand and needs. The robust digital services portfolio is complemented by T Wholesale’s reliable and scalable infrastructure to ensure exceptional performance. The service helps wholesale customers to focus on their core business activities and sell digital services without the hassle of dealing with the complexities of infrastructure and platform management.
Unique in Europe
CPaaS and all our other Global Carrier Digital Services are deployed and operated from within the European Union, adhering to the highest data protection and privacy standards. This makes it suitable also for our wholesale customers in highly protected sectors such as healthcare and public sector administration. We provide dedicated support to ensure an efficient and customer-centric service – from first contact to development, deployment, and subsequent operations. All services are available immediately and we continuously enhance our portfolio based on customer requirements.
FAQs for Workflow Automation
What is workflow automation?
Workflow automation is a platform for process automation. It helps streamline your workflows by easily integrating the different services you use so you can automate your business processes without coding. Our workflow automation platform integrates digital services into your workflows, helping you save time and money, prevent errors, and increase flexibility in your daily business.
How does workflow automation work?
Workflow automation uses software to automate tasks that are typically done manually. This can include tasks such as sending emails, approving requests, and updating data in different systems. Our workflow automation platform offers an intuitive, visual development environment that allows users to automate workflows without needing extensive programming knowledge. The platform leverages drag-and-drop functionality and pre-built templates. This enables rapid application development, customization, and deployment.
Workflows are built by defining triggers and actions. A trigger is an event that starts a workflow, such as receiving an email, adding a row to a spreadsheet, or an incoming call. An action is a task that is performed when a trigger is activated. Actions can include things like sending a text message, updating a Salesforce field, creating a Slack notification, or making an HTTP request to any API.
What are some examples of how workflow automation can be used?
Workflow automation can be used to automate a wide variety of tasks and processes. Some examples include:
- Budget approvals
- Sales orders
- Task management
- A strong employee onboarding process
- Sending a welcome ticket when a new contact is created in Salesforce
- Checking who of your contacts in Salesforce has a birthday today and sending an SMS, running once daily
- Creating a Slack notification when a new row has been added to the Excel sheet, and sending an SMS if the priority is Urgent
Workflow automation focuses on business process automation, less on pure technology automation. The examples provided can be used by wholesale customers and enterprise customers.
What are the benefits of using workflow automation?
There are many benefits to using workflow automation, including:
- Save time and money: Workflow automation can help to free up your employees from tedious and repetitive tasks, allowing them to focus on more strategic work. The solution can also help to reduce the risk of errors and improve efficiency.
- GDPR compliance: Your sensitive data is stored exclusively on your own or other GDPR compliant servers.
- Improve efficiency: Workflow automation can help to streamline processes and make them more efficient.
- Increase productivity: By automating tasks, workflow automation can help to increase productivity.
- Reduce errors: Workflow automation can help to reduce errors by eliminating manual tasks.
- Improve compliance: Workflow automation can help to improve compliance by ensuring that processes are followed consistently.
- Transparent pricing: Benefit from a transparent pricing model without hidden costs. Upgrade or downgrade your account as needed.
- No vendor lock-in: Avoid the risk of becoming dependent on a single vendor or technology.
What are the features of your workflow automation platform?
Our workflow automation platform has many features that can help you automate your business processes, including:
- Code-free automation of business workflows.
- Workflow automation through visual, no-code, multi-step workflow creation with any API on the platform.
- Customizable through actions and triggers.
- Support for multi-user, unlimited visual workflow editing.
- Workflows consisting of app integrations can be connected to each other in a visual way.
- Ease of use through integrations with over 50 services.
- A steadily growing number of integrated applications (e.g., Salesforce, Google, GitHub, Spotify, etc.).
- Simple integration with any API - even without pre-defined app integrations, any API-based service can be incorporated in a workflow.
- Enablement of multi-step workflows - complex processes with many steps and rules can be built.
- Customizability through triggers and actions - the integrations are flexible in their use, being capable of triggering actions or conducting actions.
- Unlimited users, integrations, flows, and executions - there is no need to fear restrictions.
- Operated in Deutsche Telekom data centers located in Germany.
- GDPR compliance is our foundation.
What integrations are available?
The workflow automation platform offers integration with over 50 services. Some of the pre-integrated APIs and capabilities include Salesforce, Slack, Google Sheets, Github, and any API (Webhook). Full CPaaS voice & SMS are native and pre-provisioned integrations. More pre-integrated APIs & capabilities and AI integration (hosted by T Wholesale) are planned on the roadmap.
Is the platform secure?
Yes, the workflow automation platform is secure. It is hosted and operated from within Europe with a data protection agreement which does not include any third-party countries. The platform is also GDPR compliant.
How much does workflow automation cost?
The cost of workflow automation varies depending on the platform and the features that you need. T Wholesale has a transparent pricing model without hidden costs. You can upgrade or downgrade your account as needed. You can also enjoy comfortable user management and white-label branding. Flexible commercial models (flat fee, execution) are available.
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