T Wholesale – Global Connectivity

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virtualQ

virtualQ

virtualQ: Smart Callback Solution with CPaaS

How can an AI-based, fully automated callback solution enhance efficiency and reduce workloads in call centers? With T Wholesale’s Communication Platform as a Service (CPaaS) solution, virtualQ elevates customer experience: saving 1,400 years of wait time, reducing call volume, and boosting reachability. By using the latest programmable communication services, virtualQ stays ahead with it’s callback solution for wholesale, setting new standards for secure, innovative, and customized communication—while expanding its international presence. Customers benefit from maximum data security, exceptional network quality, and a seamless callback experience that leaves nothing to be desired.

“The productive partnership with Deutsche Telekom Global Carrier significantly strengthened our position in the global service center market.”

Dietmar Zipfel,
Head of Product virtualQ

DELIFE

DELIFE

Secure CDN solution drives e-commerce sales for DELIFE

Secure Content Delivery Network (CDN) solution for e-commerce from T Wholesale improves online speed and security for DELIFE.

“Our business is high-quality home products, and we want this brand essence to be visible in our web shop as well. With Deutsche Telekom as our strategic partner and the web and security solutions of their partner Akamai, we can now offer our customers a secure and special online experience that reflects our brand core."

Maximilian Kirchner,
CEO at DELIFE

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